Please read the following terms and conditions.

  1. Data loss: Duloch Computers accept no liability for any data loss that occurs while we have your computer in for repair.  It is up to you to make sure you have taken a recent backup.
  2. Repair time: Duloch Computers will endeavour to repair your computer in the agreed time.  Where parts are needed, this can affect the turn around time of your machine.  We will keep you up to date at all times.
  3. Losses to business: We will not be held responsible for any losses incurred to your business while we have your computer in for repair.
  4. Diagnostics: Our no-fix no-fee policy applies to those situations where we are unable to repair your machine.  If we are able to repair it and you choose not to proceed with the repair then a diagnostics fee of £25 will apply.

In choosing us to carry out any repair work on your computer you agree to be bound by these terms and conditions.